Description
The project (carried out between May and June 2022) had as objectives: (1) to explore how digitalisation of public services can contribute to better inclusion of older people and (2) to explore to what extent barriers, such as limited digital skills, inaccessible design, lack of access to digital technology, and – importantly – failure to maintain offline access to services and provide for alternatives can hamper older persons’ enjoyment of rights on an equal footing.
The report FRC prepared for the FRA can be accessed here.
The FRA's comparative report is available here.
